Privacy policy
<p><strong>SOETO Co., Ltd.</strong> (hereinafter referred to as the "Company") establishes this Privacy Policy regarding the handling of customers' personal information on the e-commerce website operated by the Company (hereinafter referred to as the "Website").</p>
<h3>Article 1 (Personal Information We Collect)</h3>
<p>The Company may collect the following personal information:</p>
<ul>
<li>Name</li>
<li>Address</li>
<li>Telephone number</li>
<li>Email address</li>
<li>Shipping information</li>
<li>Order details and purchase history</li>
<li>Details of inquiries</li>
<li>Information necessary for payment processing (credit card information is managed by payment service providers and is not retained by the Company)</li>
<li>Usage information, including cookies, IP addresses, and access logs</li>
</ul>
<h3>Article 2 (Purposes of Use of Personal Information)</h3>
<p>The Company uses the personal information collected for the following purposes:</p>
<ol>
<li>To ship products and process payments</li>
<li>To confirm orders and communicate with customers</li>
<li>To respond to inquiries</li>
<li>To provide after-sales services</li>
<li>To improve services and enhance quality</li>
<li>To prevent fraudulent use</li>
<li>To comply with applicable laws and regulations</li>
<li>To send email newsletters and other communications with the customer's consent</li>
</ol>
<h3>Article 3 (Disclosure of Personal Information to Third Parties)</h3>
<p>The Company will not disclose customers' personal information to third parties without their consent, except as required or permitted by applicable laws and regulations.</p>
<p>However, the Company may provide necessary information to shipping companies, payment service providers, and other relevant parties to the extent necessary for product delivery, payment processing, and related operations.</p>
<h3>Article 4 (Management of Personal Information)</h3>
<p>The Company implements appropriate security measures to prevent unauthorized access to, leakage, loss, destruction, or damage to personal information.</p>
<h3>Article 5 (Use of Cookies and Similar Technologies)</h3>
<p>The Website may use cookies and similar technologies to improve its services and analyze website traffic.</p>
<p>Customers may disable cookies through their browser settings; however, doing so may result in certain features of the Website becoming unavailable.</p>
<h3>Article 6 (Website Analytics Tools)</h3>
<p>The Website may use website analytics tools, such as Google Analytics.</p>
<p>These tools may use cookies to collect data; however, the data collected does not include information that directly identifies individuals.</p>
<h3>Article 7 (Disclosure, Correction, and Deletion of Personal Information)</h3>
<p>Customers may request the disclosure, correction, addition, deletion, or suspension of use of their personal information.</p>
<p>To make such a request, please contact us using the contact information provided below.</p>
<h3>Article 8 (Changes to This Privacy Policy)</h3>
<p>The Company may revise this Privacy Policy as necessary.</p>
<p>Any revisions will take effect when the updated Privacy Policy is posted on the Website.</p>
<h3>Article 9 (Contact Information)</h3>
<p>For inquiries regarding this Privacy Policy, please contact us using the information below.</p>
<p><strong>Company Name:</strong> SOETO Co., Ltd.</p>
<p><strong>Email Address:</strong> <a href="mailto:info@malmorn.com">info@malmorn.com</a></p>
<p><strong>Contact Form:</strong> <a href="https://malmorn.com/pages/contact">https://malmorn.com/pages/contact</a></p>
<p>Effective Date: October 22, 2026</p>